# OpenObserve Pricing

Last updated: 2026-07-16

OpenObserve charges per GB ingested — no per-host fees, no per-seat fees, no per-metric fees. Unlimited users on every plan.

## The Core Differentiator: 140x Lower Storage Costs

OpenObserve stores data as Apache Parquet on object storage (S3, GCS, Azure Blob, MinIO). This columnar format compresses far better than the inverted-index storage used by Elasticsearch, delivering **up to 140x lower storage costs** for the same data volume. For logs-heavy workloads, this is the single biggest cost lever — and it applies whether you run self-hosted or on Cloud.

Compared to SaaS alternatives:
- **vs Datadog**: 4–8x lower total cost. Datadog charges per host + per GB for logs + per user. OpenObserve charges per GB ingested, unlimited users.
- **vs Splunk**: Splunk is license-based, often tens of thousands of dollars per year. OpenObserve Cloud starts at $0.50/GB with no upfront commitment.
- **vs New Relic**: New Relic charges up to $549/month per full-platform user. OpenObserve has no per-user charges.

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## Cloud Plans

| Plan | Ingestion | Query | Users | Trial |
|------|-----------|-------|-------|-------|
| **Professional** | $0.50/GB* | $0.01/GB | Unlimited | 14 days free, no CC required |
| **Enterprise** | Volume discounts | Included | Unlimited | Contact sales |

*Includes 30% discount for annual commitment. Month-to-month also available.

**Professional** covers: Logs, Metrics, Traces, RUM, Session Replay, Error Tracking.

**Enterprise** adds: Extended retention, Pipelines, Sensitive Data Redaction, AI-Powered Observability (AI SRE Agent + AI Assistant), Incident Management, Audit Trail, SSO, RBAC, Premium Support, BYOC (Bring Your Own Cloud) deployment, Architecture Reviews, SLAs.

### Cloud Data Retention (included at no extra cost)

| Data Type | Default Retention |
|-----------|-------------------|
| Metrics | 15 months |
| Logs, Traces, RUM, and other non-metrics | 30 days |

Additional non-metrics retention: **$0.02/GB per additional 30-day period**.

### Cloud Regions

US West 2, US East 2, EU Central 1.

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## Self-Hosted Plans

| Plan | Cost | Ingestion Limit | Key Features |
|------|------|-----------------|--------------|
| **Open Source** | Free forever | Unlimited | Logs, Metrics, Traces, HA, Multi-tenancy, Community Support |
| **Enterprise** | Free up to 50 GB/day | 50 GB/day free; contact sales above | SSO, RBAC, Federated Search, Query Management, Workload QoS, Audit Trail, Sensitive Data Redaction |

**Open Source** is AGPL-3.0 licensed. Full observability stack: metrics, logs, traces, dashboards, alerts, multi-tenancy, dynamic schema, and a multilingual GUI. No feature gating — everything is included.

**Self-Hosted Enterprise** is free for teams ingesting up to 50 GB/day. This covers most organizations and includes all enterprise access control features. For volumes above 50 GB/day, contact the sales team for pricing.

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## AI Features

AI-powered features are free during preview. Each account receives 20 credits.

- **AI SRE Agent**: Automates incident detection, root-cause correlation, and remediation suggestions.
- **AI Assistant**: Natural-language querying and intelligent insights across observability data.

Credits are consumed per AI operation.

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## No Hidden Costs

- No per-seat charges on any plan.
- No limits on dashboards, alerts, or data sources.
- No per-host or per-agent fees.
- SSO and RBAC included in Self-Hosted Enterprise (free up to 50 GB/day) and Cloud Enterprise.

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## Special Pricing

Discounts available for eligible startups, non-profits, and educational institutions. Enterprise plans include volume discounts for high-usage customers. Contact [openobserve.ai/contact-sales](https://openobserve.ai/contact-sales/) to apply.

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## Get Started

- **Cloud free trial (14 days, no CC)**: https://cloud.openobserve.ai/web/login
- **Self-hosted download**: https://openobserve.ai/downloads/
- **Full pricing page**: https://openobserve.ai/pricing/
- **Contact sales**: https://openobserve.ai/contact-sales/
- **Schedule a demo**: https://openobserve.ai/demo/

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## Comparison Pages

- OpenObserve vs Datadog: https://openobserve.ai/datadog-alternative/
- OpenObserve vs Splunk: https://openobserve.ai/splunk-alternative/
- OpenObserve vs New Relic: https://openobserve.ai/newrelic-alternative/